Patient Guide & Answers
Frequently Asked Questions
Everything patients ask us — about getting started, our services, insurance, and what to expect — in one searchable place. Can’t find your answer? Call 833-STEM561 and a real person will help.
Getting Started
What types of patients do you typically help?
We treat individuals experiencing joint pain, sports injuries, foot and ankle concerns, vein issues, and those exploring regenerative medicine. Our goal is to help patients regain mobility, reduce discomfort, and improve quality of life.
Do I need a referral to book an appointment?
No referral is required. You can book directly with our specialists for a consultation and begin your personalized treatment plan.
Will I definitely need surgery for my condition?
Not necessarily. Many conditions can be treated with advanced, non-surgical, or minimally invasive procedures. Surgery is only recommended when it’s the safest and most effective solution.
What can I expect at my first appointment?
Your first visit includes a thorough consultation, medical history review, and diagnostic evaluation if needed. Our team will then create a personalized treatment plan and answer any questions you may have.
How soon can I see results from treatment?
Results vary depending on the condition and type of treatment. Some patients notice improvement within days, while others may experience gradual progress over several weeks.
How safe are regenerative medicine treatments?
All our regenerative therapies are backed by clinical research and performed by highly trained specialists. Every treatment plan is personalized and designed with patient safety as the top priority.
Where are you located?
11380 Prosperity Farms Road, Suite 204–208, Palm Beach Gardens, FL 33410 — serving Jupiter, North Palm Beach, Juno Beach, Tequesta, Palm Beach, West Palm Beach, and surrounding communities.
What are your office hours?
Monday through Friday, 8:00 AM to 5:00 PM. Call 833-783-6561 (833-STEM561) to schedule.
Regenerative Medicine & Orthobiologic Therapies
What is regenerative medicine?
Regenerative medicine uses biologic therapies like PRP, cellular treatments, and peptides to repair tissues and stimulate natural healing.
Are regenerative treatments safe?
Most therapies use the patient’s own cells or biologic materials, making them minimally invasive and well-tolerated. Every plan is personalized and physician-supervised.
What conditions benefit from regenerative therapies?
They are used for arthritis, tendon injuries, ligament tears, soft tissue injuries, sports injuries, and chronic joint pain.
How long does it take to see results?
Some patients experience improvement within weeks, while full benefits may develop over several months as tissues heal naturally.
What is the difference between PRP and cellular therapy?
PRP stimulates healing with concentrated platelets from your own blood, while cellular and exosome therapies work at the cellular level to support tissue regeneration.
Can regenerative medicine replace surgery?
In many cases regenerative therapies may delay or reduce the need for surgery by promoting natural healing — your specialist will advise what’s realistic for your condition.
Exosome Therapy
What is Exosome Therapy?
A regenerative medicine treatment that uses naturally occurring extracellular vesicles containing proteins, growth factors, and signaling molecules that help support the body’s healing response.
How is it different from stem cell therapy?
Exosome therapy is cell-free. Rather than delivering living cells, it delivers the biological signals that encourage your body’s own cells to communicate and repair.
Who is a candidate?
Candidacy is determined after a comprehensive consultation, imaging review, and physical examination.
Is the procedure painful?
Most patients experience only minimal discomfort during treatment, which is performed under ultrasound guidance.
How long does treatment take?
Most treatments are completed in less than one hour.
How soon will I see results?
Healing timelines vary depending on the condition treated and each patient’s individual response.
Mesenchymal Stem Cell Therapy
What is Mesenchymal Stem Cell Therapy?
A regenerative medicine treatment that uses umbilical cord-derived mesenchymal stem cells selected for their regenerative signaling properties to support the body’s natural healing response.
Who is a good candidate?
Candidacy is determined after a comprehensive consultation, medical history review, physical examination, and imaging assessment.
Is the procedure surgical?
No — it’s a minimally invasive treatment performed in the office using ultrasound guidance.
How long does the procedure take?
Most treatments are completed in less than one hour, allowing many patients to return to light activity quickly.
How soon will I notice improvement?
Recovery varies for every patient. Some begin noticing improvement within weeks; others see gradual progress over the following months.
Why choose RegenOrtho Palm Beach?
The practice combines experienced physicians, advanced imaging technology, and personalized regenerative medicine treatment plans.
Wharton’s Jelly Therapy
What is Wharton’s Jelly Therapy?
A regenerative medicine treatment that uses umbilical cord tissue rich in naturally occurring growth factors, cytokines, and extracellular matrix proteins to support the body’s natural healing response.
How does Wharton’s Jelly Therapy work?
Rather than replacing damaged tissue, Wharton’s Jelly provides biologically active components that help support healthy cell communication and tissue repair.
Who is a candidate for treatment?
Your physician will determine whether Wharton’s Jelly Therapy is appropriate after reviewing your medical history, symptoms, physical examination, and diagnostic imaging.
Is the procedure surgical?
No. Wharton’s Jelly Therapy is a minimally invasive treatment performed in the office using ultrasound guidance.
How long does treatment take?
Most procedures are completed in less than one hour, allowing many patients to resume light activities shortly afterward.
Why choose RegenOrtho Palm Beach?
Our physicians combine advanced regenerative medicine, ultrasound-guided precision, and personalized treatment planning to provide comprehensive orthopedic care tailored to every patient.
MUSE-Infused RPA™ Therapy
What is MUSE-Infused RPA™ Therapy?
An acellular regenerative medicine treatment that combines Regenerative Protein Array™ technology with proteins extracted from MUSE cells to support the body’s natural healing response through protein signaling rather than living cells.
How is it different from Traditional MUSE Cell Therapy?
Traditional MUSE Cell Therapy uses living MUSE cells, while MUSE-Infused RPA Therapy uses an acellular protein fraction enhanced with proteins from MUSE cells.
How is treatment administered?
Treatment may be provided through IV push or targeted injection as part of your personalized treatment plan.
Who may be a candidate?
Your physician will determine whether MUSE-Infused RPA Therapy is appropriate after reviewing your symptoms, medical history, physical examination, and diagnostic imaging.
How long does treatment take?
Most regenerative medicine procedures are completed in under one hour, although treatment times vary depending on your individualized care plan.
Does insurance cover treatment?
Regenerative medicine therapies are generally self-pay services and are not covered by insurance or Medicare.
Traditional MUSE® Cell Therapy
What is Traditional MUSE® Cell Therapy?
A regenerative medicine treatment using a live-cell preparation containing Multilineage-Differentiating Stress-Enduring (MUSE) cells, a rare subpopulation of mesenchymal stem cells.
How is it different from other regenerative therapies?
Traditional MUSE Cell Therapy uses living MUSE cells, whereas some other regenerative therapies rely primarily on signaling molecules or acellular components.
How is the treatment administered?
Depending on your individualized treatment plan, therapy may be administered through IV push or targeted injection.
Who may be a candidate?
Your physician will determine candidacy after reviewing your medical history, physical examination, symptoms, and diagnostic imaging.
How long does the procedure take?
Most regenerative medicine procedures are completed in less than one hour, although timing varies depending on your personalized treatment plan.
Is Traditional MUSE Cell Therapy surgical?
No. It is a minimally invasive regenerative medicine treatment performed without traditional orthopedic surgery.
Advanced Non-Surgical Therapies
What does EPAT shockwave therapy feel like?
Most patients describe strong pulses over the treatment area — brief and well-tolerated, with no anesthesia needed and no downtime afterward.
How many sessions will I need?
Protocols vary by condition; many tendon and heel-pain protocols involve a short series of weekly sessions. Your specialist will map this out at your evaluation.
Is there downtime after these therapies?
Minimal — most patients return to normal activity right away, with temporary soreness possible after shockwave sessions.
Can these treatments be combined with PRP or other biologics?
Yes — combination protocols are common and often produce synergistic results. Your plan will sequence therapies for the best outcome.
Vein Care — Medical & Cosmetic
What causes varicose and spider veins?
Weakened vein valves and venous reflux cause blood pooling; risk factors include genetics, pregnancy, prolonged standing, and age.
What is the difference between medical and cosmetic vein care?
Medical care treats symptoms and circulation problems and is often covered by insurance; cosmetic care improves appearance and is usually elective.
Is vein treatment painful?
Most procedures use local anesthesia or numbing techniques and involve minimal discomfort; post-procedure soreness is usually mild.
How long until I can resume normal activities?
Patients often resume light activity the same day, with specific guidance based on the procedure performed.
Neuropathy Restoration Program
What symptoms does the program address?
Peripheral neuropathy symptoms including burning or tingling, numbness, sharp or shooting pain, and weakness or instability.
How is this different from just taking nerve pain medication?
Medications often mask symptoms. This program combines systemic IV support, regenerative injections, laser, ultrasound, and diagnostics to target the root cause of nerve damage.
What happens after the program?
If improved, monthly maintenance options are available. Partial improvement may warrant additional regenerative injections. A persistent focal nerve issue may be evaluated for a targeted nerve release procedure.
Do I need a referral?
No referral is needed — book a consultation directly and our team will evaluate whether the program fits your situation.
Medical Weight Loss & GLP-1 Program
What medications are available?
Our physician-supervised solutions include compounded therapies and FDA-approved GLP-1 medications such as Ozempic®, Zepbound®, and Wegovy® — prescribed only when appropriate for you.
How much does the program cost?
Plans start at $239 per month; your exact program depends on the medication and monitoring plan your physician recommends.
Is GLP-1 therapy safe?
GLP-1 therapy should always be prescribed and monitored by a qualified medical professional. Outcomes and treatment response differ from person to person — our physicians screen carefully and monitor you throughout.
When will I see results?
Many patients notice appetite changes within the first two weeks and early weight loss over the first month; individual results vary.
Peptide Therapy
What is peptide therapy?
Peptides are short chains of amino acids that act as signaling molecules in the body. Peptide therapy uses targeted, physician-prescribed protocols to support processes like tissue repair, inflammation control, sleep, and recovery.
How much does it cost?
Peptide programs start at $249 per month. Your exact protocol and cost are set at consultation based on your goals.
Is it supervised by a physician?
Yes. Every protocol is prescribed and monitored by our physicians, and compounds are sourced from licensed U.S. 503A/503B pharmacies.
Can peptides be combined with other treatments?
Yes — peptide protocols are frequently paired with regenerative injections, shockwave or laser therapy, IV therapy, and rehabilitation. Our team coordinates the timing.
Who is not a candidate?
Candidacy depends on your medical history, medications, and goals. Some patients are not appropriate for peptide therapy, and our physicians will tell you honestly at consultation.
Concierge & Direct-Pay Care
Who is concierge care best for?
Patients who value speed, privacy, and direct clinician access — including executives, athletes, and anyone wanting streamlined, bespoke care.
Are diagnostics and procedures performed the same day?
When clinically appropriate, yes — imaging, labs, and treatment planning are frequently completed in a single visit.
Do you take insurance for concierge services?
Concierge and bundled services are direct-pay with transparent pricing; many other services at the practice do work with major insurance — our team will walk you through both paths.
What is included in bundled pricing?
Bundles are structured around procedures and recovery programs so you know the full cost upfront — your coordinator will detail inclusions before you commit.
IV Therapy & Wellness
How long does an infusion take?
Most IV sessions last 30–60 minutes depending on the formula and infusion rate chosen.
Are IV infusions safe?
Yes. All treatments are clinician-supervised, start with a medical pre-screen, and use sterile, pharmaceutical-grade solutions.
When will I notice benefits?
Many patients feel improvement within hours; some metabolic or cellular benefits develop over several days with follow-up sessions.
Can I combine IV therapy with other treatments?
Yes. IV therapy can complement rehabilitation, recovery plans, or other medical treatments — we will coordinate timing and compatibility.
How often should I receive infusions?
Frequency depends on goals: acute recovery may need a short series, while maintenance can be monthly or as advised by your clinician.
Are there side effects?
Side effects are uncommon but can include mild bruising or temporary lightheadedness; clinicians monitor you closely during treatment.
Do you offer packages for athletes or post-op recovery?
Yes — tailored packages and protocols are available for athletic recovery, surgical recuperation, and chronic support programs.
Insurance & Payment
Do you accept insurance?
Yes. We work with most major insurance providers and will help verify your coverage before treatment.
What if a service isn’t covered by my plan?
For uninsured services we offer flexible payment plans and transparent direct-pay options so care remains accessible.
What is bundled cash pricing?
Concierge and direct-pay services are offered with clear, upfront bundled pricing for procedures and recovery programs — no billing surprises.
Is vein treatment covered by insurance?
Medical vein care that treats symptoms and circulation problems is often covered; cosmetic vein care is usually elective. We verify benefits for you.
How much is the medical weight loss program?
Physician-supervised weight loss plans start at $239 per month, depending on the medication and monitoring your physician recommends.
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